![]() ![]() Lawmakers created the Florida Digital Service in 2020 to maintain state data, set up testing environments to demo state software before it’s rolled out, and facilitate data sharing between government agencies. ![]() “FLDS continues to work alongside significant resources deployed by the machine’s manufacturer as a part of the maintenance contract to restore functionality and mitigate the impact.” “The backup processor is designed to take over when the main processor fails, but that routine function did not instantly occur as architected,” Hebert said. The Florida Digital Service, an agency under DMS, began responding to the hardware failure Friday, DMS spokeswoman Rose Hebert told Florida Politics on Monday. “I don’t think it’s going to happen,” the source said. Prior to the early Monday morning “setback” Florida Politics reported the system crashed at least once Saturday morning as it was being worked on.įenske’s update noted that links were expected to return by the end of the day. Sources close to the project say the system continues to crash and that, in turn, “undoes the progress that has been made getting the servers back online.” “Though we had a little bit of a setback yesterday morning when some of the recovery efforts went offline, we continue making good progress toward restoration because of your partnership and teamwork,” Grant wrote in an email obtained by Florida Politics. ![]() In his email, sent to the chief information officers at all the state agencies, Grant said the Florida Digital Service was entering the home stretch and had deployed “an all-hands-on-deck approach.” ![]() However, Fenske’s statement noted that 110 servers were down “at the last update.” In them, he said 110 servers were offline. DCF is the state agency that processes applications for public assistance programs such as Medicaid.įenske’s statement that 86 servers were offline Tuesday differed from what Chief Information Officer Jamie Grant wrote in 2:48 p.m. It also conducts criminal background checks and administers the state’s Medicaid program.Īnother agency, the Department of Management Services, did not respond to Florida Politics’ request for information regarding the number of servers at the Department of Children and Families that remain offline. Then, the agency recalled the statement one minute later and offered no further explanation.ĪHCA is the agency charged with regulating health care providers ranging from abortion clinics to hospitals to nursing homes. ![]()
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